As is tradition, the first part of my January blog is somewhat repetitive as I say 'the previous year was yet another successful one for PleaseTech with revenue growth, new clients and some great new people having joined the team'!
Those of you who read my blogs regularly know that I am a fully paid up member of the ‘turnover is vanity and profit is sanity’ brigade. So, I’m delighted to report that we had another excellent year and continue to remain profitable. Profit gives us the ability to invest in new people and to further grow the business. We see no reason to change our successful model.
Life Sciences remains our largest sector and North America remains our largest market, although we are seeing growth in Europe and the rest of the world.
We had a commensurate growth in staff numbers with new starters in both the UK and Malaysia.
The marketing department continued to work hard to spread the word. PleaseTech exhibited at or attended over 30 shows and conferences in 2016 and expanded our very successful ‘Word Masterclass’ speaking and webinar program. the latest offering ‘Tempted by Templates’ (the clue is in the title) is a Templates Masterclass. These can be viewed here.
In terms of product development, 2016 again saw PleaseTech moving from strength to strength. I’m particularly pleased that we were finally able to release PleaseReview v6 to rave reviews. We managed to include into the v6 release a redaction capability to start addressing the requirements pertaining to the EU Transparency directive and, specifically, Policy 70. In doing this we coined the phrase ‘Collaborative Redaction‘ - see my previous blog on this subject: ‘EU Policy 70 and Redaction – PleaseReview's take on it', posted in November 2016.
We continue to support and enhance our integrations and work with partners who have undertaken their own integrations. The latest example of this is MasterControl who released a PleaseReview integration with their v11.6 release of MasterControl Documents™.
Additionally, we are keeping pace with industry standards, having greatly expanded our SAML 2.0 support and are expecting to release support for System for Cross-domain Identity Management (SCIM) in the not too distant future.
Once again 2016 saw customer praise for our service and support and, for the first time, our training services. Having staffed up in 2016, we are now able to deliver a wider and more diverse training program. To quote one happy customer: “The training was impressive and I got good feedback from users”.
So, all in all another good year! Long may the trend continue.
What can we expect in 2017? Well, from our perspective the answer is: more of the same. We will continue to work hard to deliver excellent software and accompanying this, excellent customer service.
In terms of product we will be releasing PleaseReview v6.1 by the end of Q1 2017 which will have some significant enhancements for the Policy 70 collaborative redaction functionality. This is specifically designed to streamline the process and enhance reporting for those Life Science companies submitting to Europe.
We will then have a further release (v6.2) at the end of Q2 2017 introducing the concept of OpenSpaces to PleaseReview. We will be launching a major publicity drive on this over the next few weeks so watch this space and remember that you heard it here first!
Finally, I want to share with you the following little anecdote. As I sat down to write the first draft of this blog, my inbox had two leads which came in overnight. Both were from previous PleaseReview users who have moved company and want to introduce PR into their new organizations.
The fact that people out there feel that the software we produce makes their lives sufficiently better/easier that, on joining a new company, they want to introduce it to their new co-workers is a true testament to the work we do. I’m tremendously proud of that and I know that my team feel the same way!
We plan to keep it up in 2017!