PleaseTech blog

We aim to provide useful, pertinent and sometimes fun insights into the world of document collaboration and the workings of a technology company

Review scenarios – PleaseTech explores the options

Posted by Sarah Holden on 5. March 2015 10:20

Half of the PleaseTech marketing team.


As we have mentioned in previous blog posts, document review is an experience most of us are familiar with and, especially in the workplace, are required to work with others to get it done (think product specs, requirements documents, regulatory submissions, marketing material, proposals etc.).  We may simply send said document out by email for review and editing, or share it with others via a shared workspace, sit around a table and thrash it out…you have probably tried a bit of everything. A recent whitepaper we have published found that amongst a specific business user community we surveyed¹, the majority (62%) rely on email. We also know from earlier research² that people using email as a means of sharing documents for review experience issues as outlined below:

 

Of course not everyone will experience the frustrations highlighted in the table above and the use of email will suit their review requirements perfectly, but there are lots of people reading this who will identify with many of the issues.  There are different review scenarios to suit different user needs, which should be considered. These range from an uncontrolled process (e.g. using email or Google Drive) through to a highly restricted one (such as PDF annotation technology). It is important to find the one that suits you, as carrying on with a ‘make do’ solution affects performance, causes frustrations, wastes time and ultimately impacts the quality of the final document. 

This infographic demonstrates some of the features of each review scenario (please click on the image to see it larger).

And if you are feeling a slight degree of dissatisfaction with your process, or are simply curious, have a go at our questionnaire (results are totally anonymous) and see where you fit on the review spectrum.

 

 

¹Survey conducted amongst Oracle users, October 2014

²Survey conducted amongst Oracle users, October 2013

 

 

 

Document review, Labradors, webinars and cartoons...

Posted by Sarah Edmonds on 3. March 2015 11:02

The other half of marketing... Google


Hopefully somebody’s reading this blog as it forms part of our marketing communications strategy. This strategy is based on a wide variety of activities such as insightful content management, analyst relations, exhibition presence, speaking opportunities, whitepapers, webinars, partner activity, our cartoon website, social media as well as a variety of literature, and of course our website.  But amongst all this, what is the most effective method for really engaging with our customers and prospects and for getting a conversation started?

There is absolute value in producing whitepapers and conducting webinars, which can be viewed and listened to again on our SlideShare page.  The proof is in the pudding as hundreds of people visit this page. Not all visits turn into leads, but some do.  It also positions us as an authority and a market expert in the field of document review and co-authoring. This is broadly considered as ‘thought leadership’.

The same can be said for our YouTube page, here people can find the short animated films we’ve created which detail and demo the product, PleaseReview, and why you might need it.  We know that reading presentations and whitepapers can be a little dry at times and, as you can tell from our cartoons, we are anything but ‘dry’. So we often animate the results of any research we’ve conducted.  It humanizes our communications and projects our company’s personality. What we do is deadly serious but communicating it needn’t be dry. After all, our customers and prospective customers aren’t machines; they’re normal folk who absorb information in a range of ways from watching TV to reading a paper.

And these normal folk don’t want to spend their days solely thinking and looking at work related subjects, even when at work checking out their LinkedIn, Twitter or Facebook streams – we all do it… Sometimes we just want a bit of light hearted fun, something that doesn’t tax the brain, something that makes us laugh.  So, for example, we took a look at our database and segmented job titles against names to establish the most popular names amongst various job positions, such as medical writers (Heather by the way).  And people loved it - they liked it, commented on and retweeted it.  And the response to our online quiz which allows people to find out what sort of document review personality they are (Labrador, squirrel, lion or dolphin) has gone through the roof.  

Hopefully whilst they’re on our website having a bit of fun, curiosity has got the better of them and they’ve had a little look around the site.  And maybe, just maybe they found something else they quite liked…

 

The SharePoint dichotomy

Posted by Sarah Holden on 18. October 2013 10:37

Half of the PleaseTech marketing team.


Now, more than ever, ‘collaboration’ is the buzz word of the day as key analysts and other thought leaders extoll its virtues.  Ben Hecht in the Harvard Business Review recently wrote that ‘collaboration is the new competition’ and going one step further, Gartner point out ‘IT leaders have opportunities to deliver business value in the area collaboration’.

SharePoint is perhaps one of the most prolific ‘collaborative platforms.  Eighteen months ago we published a whitepaper entitledDocument Review and SharePoint Document Collaboration', which asked SharePoint customers what they thought about its collaborative capabilities and whether being known as the ‘business collaboration platform’ lived up to its reputation with regard to the collaborative authoring and review process.

It found that whilst respondents were broadly satisfied with their document review solutions, further questioning revealed many issues.  Whilst the term collaboration was widely used, in reality expectations were low. This demonstrated that in the SharePoint community, education was still required.

So we decided to ask since this research, and three years on from the launch of SharePoint 2010, how have user expectations evolved as the platform has become more prolific?  What is the reality of document collaboration in the workplace?  Is there still a mismatch between what SharePoint users need and what they have?  Have opinions on SharePoint’s collaborative capabilities changed?

We surveyed 276 companies in order to find out the answers to these questions.

Ultimately, are businesses deriving value from their collaborative tools?

Want to know what we found out?  Sign up to a 30 minute webinar, hosted by PleaseTech CEO Dave Cornwell on Tuesday October 22nd.

Simply click this link.

 

 

 

 

header bg