PleaseTech blog

We aim to provide useful, pertinent and sometimes fun insights into the world of document collaboration and the workings of a technology company

The evolution of testing

Posted by Ashley Harrison on 11. March 2014 11:11

Senior test analyst for PleaseTech


The test team here at PleaseTech are at full speed ahead. This is currently one of my more exciting times as a tester as the next release of PleaseReview, our collaborative review solution, looms on the horizon and a host of new functionality and enhancements start to roll in. Getting to strip down a specification for new functionality where new ideas and possibly new technology are being implemented, analysing and identifying areas of risk, prioritising risk and ultimately identifying test case criteria are what gets the blood of a tester flowing - what other job pays you to break things!?

At the beginning of every release cycle for PleaseReview I sit down and look at what is coming, and establish a plan of attack – and then the murmur of automation creeps into my mind. Automation is on the mind of every test team I have been a part of, whether it was only a consideration or was being actively worked on. As a relatively juvenile profession, the core of a test team’s work is on a predominately manual basis. Automation is the evolution of testing.

When you sit down and think about it, automation initially appears a no brainer. The brilliant thing about automation is the flexibility it provides, for example:

-     It can be added to the overnight build script which then provides you with a log of results, which are waiting for you on your arrival in the morning and highlight any potential issues

      It can be used to lighten the load of regression testing allowing manual focus to be intensified on high risk areas;

      It can even (subject to software and configuration) identify areas of code change and call on previous automation test cases that ran over that specific area of code, giving you a heads up on potential issues before you have even had the chance to   look at the work item.

However, automation is not answer to everything… Certain software and testing activities lend themselves to automation but many don’t, especially in the area of document review.

For example, it’s one thing to automatically test the completion and submissions of an HTML form, it’s another to select some text in a document and edit it to create a proposed change.  If you think about it, the test is going to work for that precise document and that precise edit. However, we can’t control what documents clients put into PleaseReview, which bits they edit and what they put in that edit. In reality, edits are frequently copied and pasted from other documents. In fact, the Word documents are frequently large, complex documents which make full use of Word’s cross referencing, field codes, styles, and so on.

So, whilst there are areas of the testing we can automate some areas will have to continue to be manual.

There is also the fact that the initial implementation of an automated suite of tests is incredibly labour intensive, as is the maintenance. Before you even get to the stage of writing test cases you must establish which software fits best and what technology you are going to use. Once that has been decided on you can get to grips with creating an automation suite.

Creating an automation suite is, in itself, a software project. It needs to be designed, developed and tested, and that’s a challenge I’m up for.

Ultimately the quality of a released product lies with me. So automation is a must have in my point of view. We pride ourselves in the quality of our product, and to maintain the high standards that we have set ourselves, I plan to have automation up and running in the near future. The initial analysis of automation implementation suggests that it’s not going to be easy, but who likes easy?

Watch this space and I’ll let you know how I get on.

What would you do with an extra 14 hours of spare time a week...?

Posted by Sarah Edmonds on 3. March 2014 12:01

The other half of marketing... Google


With 46% of US employees reporting that their workload is the main contributing factor towards workplace stress[1], what would you do if someone gave you an extra 14 hours a week of spare time?  Reduce your daily stress by not running from one proposal, regulatory submission or bid to the next?  Allow yourself the time to improve the quality of your work, instead of rushing to get the job done?  Give yourself a better work life balance by leaving on time to get home to your kids, go to the gym or meet friends?

Sound like a bit of dream?  Well 14 hours a week of extra time is exactly what PleaseReview has given one of our customers; a medical writer working for a biopharmaceutical company, who is responsible for the production of documentation for five major drug programmes.  Now that’s a lot of documents to write and review…

You see before they started using PleaseReview they ‘reviewed these documents in a vacuum’ without being able to see anyone else’s comments or edits, and with 20 participants involved in the process, incorporating comments and managing conflicting edits had become a real issue. 

And this outcome isn’t unique.  Ongoing evidence demonstrates that our products deliver tangible time savings – clients report savings of 50% and more in document preparation times using our solutions to improve their co-authoring and review processes.

So if this is you…

 

 

Next time remind yourself there is a better way….


[1] According to the American Institute of Stress

 

PleaseTech and Oracle® introduce WebCenter Content’s new collaborative document review capabilities

Posted by Sarah Holden on 24. January 2014 10:10

Half of the PleaseTech marketing team.


It’s been a couple of weeks since we announced our PleaseTech integration with Oracle’s WebCenter Content ECM platform. We are now following that up by hosting a brief webinar to demonstrate both what this partnership brings and how it works.

Oracle’s WebCenter Content allows businesses to not only consolidate and manage their documents and content from a central platform, but now has the added capability to address a very specific, yet prolific business issue. How to collaboratively edit, review and co-author a document at the same time as others, whilst maintaining control over the document, management over the process and adherence to corporate compliance requirements. Oh, and making it easy to do, too!

The webinar will be presented by PleaseTech CEO, Dave Cornwell and Senior Principal, Product Management, Oracle.

So simply sign up! LINK to webinar page.

Webinar: Collaborative document review within Oracle WebCenter Content

Thursday January 30th, 2014: 12 noon, EST / 9am PST / 5pm GMT

Duration: 30 minutes

 

We look forward to you joining us next week.

Integrating PleaseReview with Oracle WebCenter Content

Posted by John Tanner on 22. January 2014 11:06

Our PleaseTech integration expert


When setting out on developing the integration of WebCenter Content with PleaseReview, our primary aims were the same as with other PleaseReview document management integrations. We wanted to develop a seamless solution which would allow all of the controlled collaboration benefits of PleaseReview to be available from within WebCenter Content without the user having to log into a separate system.  In addition, we wanted to make it possible for existing PleaseReview users already familiar with the User Interface, to be able to log into it using their WebCenter Content Credentials and carry out reviews using WebCenter documents and WebCenter Users as Participants.

In order to achieve these aims it was necessary to develop three separate components, which together work hand-in-hand to join WebCenter Content and PleaseReview....

Firstly a custom WebCenter Content Component was created in order to update the WebCenter Content user interface to include new PleaseReview menu items and custom inbox pages in the style of the WebCenter Content instance, for users with the appropriate permissions.  The result was a custom component that can easily be deployed and configured to work with PleaseReview by a WebCenter Content administrator.

Next, a custom PleaseReview extension (or System Connector) specific to WebCenter Content was built to enable users to log into the PleaseReview UI using their WebCenter Credentials and to enable PleaseReview to be able to interact with WebCenter Content via its APIs, for purposes such as accessing documents, selecting users etc. This was built using the standard PleaseReview system connector structure, so as to simplify the deployment process.

Finally, in order to enable PleaseReview to obtain details of the PleaseReview specific users and groups administered from within WebLogic Admin Console, a WebLogic PleaseReview Connector was developed, which can simply be deployed as a Web Application on the WebLogic server on which WebCenter Content resides using the WebLogic AdminClient.

Putting these three components together we now have a solution which offers everything we initially set out to do, making a seamless collaborative review process possible from within WebCenter Content.  

For anyone interested in finding out more about this integration and the collaborative document review capabilities within WebCenter Content, please join us for our complimentary webinar on January 30th- just sign up here

 

Looking back at 2013 and forward to 2014

Posted by David Cornwell on 7. January 2014 10:07

Founder/CEO of PleaseTech Ltd - collaborative document review and co-authoring for the enterprise.


I hope everyone had a good Christmas and New Year. Welcome to 2014. 

As is traditional, the first part of my January blog is somewhat repetitive as I say that the previous year was yet another successful one for PleaseTech with revenue growth, new clients and some great product enhancements! 

2013 revenue growth over 2012 was approximately 10%. Whilst that figure may seem disappointing in light of previous growth figures, it masks a much higher underlying sales growth reflected by our annual recurring revenue being up 25%. 2013 brought us a total of 21 new corporate clients.

We remain profitable and continue to retain a healthy cash balance. Given that we now employ more people and have further recruiting plans (meaning ever increasing projected overheads), this remains an excellent position to be in.

With approximately 80% of 2013 sales, the trend of Life Sciences being our largest sector continues and, once again, North America is our largest market accounting for 66% of all sales. This is a slight decrease from previous years following an increase in business with European customers.

In terms of product, 2013 saw the release of PleaseReview v5.0. Key enhancements included:

— An enhanced user interface

— The feedback capability which can be used both to capture high level feedback on a document set and thoughts and ideas to help with team brainstorming

— Flight mode. It's now possible to review Word documents offline on your tablet (Android and iPad) and then upload to the master review when back online

— User types to control the functionality available to reviewers according to the level of sophistication required

— Simplified licensing to take into account added product capabilities. 

From a customer service point of view, we continue to get excellent feedback on our support. For example, a recent customer commented: “Sadly, the sense of true customer service is lost on many vendors we do business with; we are happy to see that PleaseTech ‘gets it’.”

2013 was the year we 'landed' on the industry analysts radar and were recognized as thought leaders in the document review and collaboration space. Ovum, Info-Tech, Osterman Research and the Bloor Group all covered us and, to top it off, there was the Gartner 'Cool Vendor' award. I'm sure that our continuing understanding of the critical and ubiquitous business process of document review and how PleaseReview responds to this will continue to attract the analysts' attention.

As we continue to develop partner relations, we released a PleaseReview integration with Oracle WebCenter Content and achieved Oracle Gold Partner status. Work on other integrations and partnerships has been a constant theme of 2013 and continues into the new year.

So, looking back I think we can be proud of what we achieved in 2013. 

What can we expect in 2014?

Well, from our perspective the answer is: more of the same.  We will continue to work hard and deliver excellent software. 

There is increased optimism about the global economy which can only be a good thing. Given the high reliance we have on US dollar denominated sales, the volatility in the dollar/sterling exchange rate over the last 12 months remains a business risk that we need to manage, but isn't a threat to the fundamentals of our business.

We will continue to expand our presence in Life Sciences by working with new and existing partners, but 2014 should also bring to fruition the work we have been doing on some exciting new opportunities in new market sectors with new partners. Watch out for announcements over the course of the year.

We have PleaseReview v5.1 coming towards the end of its development phase with the test phase starting shortly. I’ll be devoting a whole blog post to v5.1 later in January so watch this space. Work has already started on v6.0 and we have no shortage of ideas and requests for enhancements. 2014 will also see further development of PleaseCompose.

So, from a business perspective, it’s ‘steady as she goes’ or in other words ‘if it ain’t broke don’t fix it’. 

From a personal perspective a year wouldn’t be the same without a physical challenge or two. Nothing major is planned yet but in the meantime I have signed up for the South Wales Three Peaks Trial Platinum walk at the end of March which is a 17 mile walk with a total ascent of 5,000 feet.

That will keep me focused for now!

 

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