I’m about to start a three week road trip around the USA which will take in four conferences and two clients visits. This will require eight flights, two car hires and seven different hotels spanning Washington DC; Columbus, OH; San Diego, CA; Dallas, TX; Los Angeles, CA; and Orlando, FL – in that order!
As I sit here in the PleaseTech office quietly contemplating the task ahead and running through mental checklists, I do wonder why I do these things?
Someone needs to be out there educating people about the true value of genuine document collaboration especially when considered in the context of the document review process.
For example, our recent SharePoint research highlighted the fact 75% of those surveyed said that SharePoint provides the document collaboration requirements needed, yet well over 50% are still using email for document review and 25% still using hard copy - this is despite document creation and review playing a 'significant' role in 66% of respondent's jobs! Just think of the wasted time and effort that these statistics represent. No wonder the adjective ‘pain’ is the one most closely associated with the document review process for many people.
Why is this so important? Well I just love this quote from Alan Pelz-Sharpe, of 451 Research: “A firm’s ability to innovate is closely tied to its ability to collaborate”. And the people we surveyed agree. Over 90% of respondents agreed that enhancing document collaboration is important to their organization.
So collaboration and especially document collaboration is important and runs to the very heart of business success, and why? Because it adds real value.
Analysts such as Ovum recognize that, within document collaboration, “document review is a specialist area and document management and enterprise content management (ECM) platforms do not always include the required level of management and control”.
And it is a complex area. Our survey revealed that 56% of people have 6 or more people involved in the document review process whilst 27% had over 20 people involved in the document edit and reviewing process. Imagine having to manage the email correspondence of 20 reviewers and having to compile their comments and proposed changes into the master document! Yet this is what people are still doing!
So I’ll be at the ISPE conference (International Society for Pharmaceutical Engineering) in Washington DC swiftly followed by the AMWA conference (American Medical Writers Conference) in Columbus, OH. Then the PMI PMO conference (Project Management Institute - Project Management Office) in San Diego, CA followed by a couple of client visits ‘en route’ to the OpenText Enterprise World conference in Orlando, FL.
At these conferences I’ll be explaining to people that ‘yes, there is a better way’. We can remove the pain and make your document review process efficient, transparent and controlled – and a whole lot more.
The things we do to bring the message of collaboration to the businesses of America!