PleaseTech blog

We aim to provide useful, pertinent and sometimes fun insights into the world of document collaboration and the workings of a technology company

Efficient and controlled In-document collaboration with PleaseReview for OpenText Content Server

Posted by Sarah Holden on 23. March 2016 09:44

Half of the PleaseTech marketing team.


Here at PleaseTech, partnerships with other players in the document collaboration space are very important.

An example in kind is a recent blog post published by OpenText, a global player in Enterprise Content Management. It introduces the launch of PleaseReview for OpenText Content Server, their content repository system. In their blog they explain “As organizations continue to churn out vast amounts of information on a daily basis, collaboration can become more and more challenging—with issues including the navigation of various document versions, widespread email chaos when dealing with multiple reviewers, and control issues due to the lack of complete audit trails. The end result is often missed deadlines, inferior document quality, compliance issues—and then ultimately, frustrated employees.”

The purpose of this post was to publicize a webinar that was shortly to take place: ‘PleaseTech PleaseReview for OpenText™ Content Server’.

A bit of history – whilst there has been an integration in place for over 8 years between PleaseReview and Content Server, last year OpenText recognized that effective document review was a growing issue for existing and prospective clients, especially with marketing hype surrounding Office365 and SharePoint. Recognizing that to stay a step ahead of their competitors in helping organizations collaborate more effectively in the document review process, OpenText extended the existing partnership by making PleaseTech a Technology Partner. As a result, PleaseReview can now be purchased directly from OpenText as an optional module for Content Server,

 The webinar was held earlier this month introducing PleaseReview to OpenText’s audience, and was extremely well attended. This is just the first step and we will continue to support their sales force as they start to actively promote PleaseReview.

 If you want to see how PleaseReview can improve productivity in your organization, you had better watch the webinar recording

SharePoint again

Posted by David Cornwell on 17. March 2015 15:40

Founder/CEO of PleaseTech Ltd - collaborative document review and co-authoring for the enterprise.


AIIM recently published its latest survey on SharePoint ‘Connecting and Optimizing SharePoint – important strategy choices’ and it has provoked a lot of comment. 

The survey collates information from over 400 organizations and identifies the fact that, whilst a minority of organizations (11%) reports that they have been successful in their use/deployment of SharePoint and that the project met its objectives, the majority haven’t (63%). The remainder (26%) appear to live in optimism - that if they continue to plug away they'll get there eventually. Technically the category was called ‘Just about there as planned and moving forward’. 

This survey paints a worse picture than the Forrester survey last year, which found that over 40% of respondents reported that their deployments of SharePoint overran the project timescale, mostly due to technical difficulties. 

Various reasons for this lack of success are given in the AIIM survey including lack of senior management buy-in, lack of training, lack of planning, lack of user buy-in, etc. Various defenders of SharePoint point out that only 22% of organizations are running the latest and greatest, namely SharePoint 2013, and that this explains the lack of user delight! 

Personally, as a user of Office 365 (i.e. the very latest version), I think that it is, unfortunately, a very long way from delighting users. The old expression ‘as user friendly as a cornered rat’ comes to mind. My view is endorsed by the fact that only 25% of respondents agreed with the statement ‘We have a good level of adoption and the users like it’. A full 60% of respondents identified that one of the ‘three biggest ongoing issues for SharePoint in their organization’ was ‘persuading users to manage and share their content in SharePoint and not elsewhere’.

So what happens when users find the technology getting in the way of productivity? The answer, as we all know, is that they develop a workaround. And so employees are starting to use things like Box, Dropbox and even OneDrive to share documents. As, indeed, are we. 

Despite all this, the report notes that less than 10% of organizations have replaced SharePoint or are considering a replacement. Surely a triumph of hope over experience, if ever there was one.

In my blog post on September 2nd last year I shared my hope that we were entering the ‘realistic SharePoint’ era. Maybe I was premature.  However, one assumes that, if (as reported) 90% of organizations have no intention to abandon SharePoint, they will need to become more realistic in their SharePoint objectives. This, I guess, in itself would bring on the realistic SharePoint era. 

My blog further suggested that in the realistic SharePoint era the reality that SharePoint can’t do everything would dawn. The good news is that there is some evidence that interest in 3rd party ‘add on’ solutions is increasing. The AIIM report suggests that 36% of organizations are using 3rd party add on tools. Hopefully, as organizations become more realistic about what can be achieved with SharePoint, more will start seeking out tools such as PleaseReview to enhance their SharePoint experience. 

PleaseReview is available fully integrated with both SharePoint 2010 and SharePoint 2013. So if you want a SharePoint based collaborative review and co-authoring solution that really works and want to join the 11% of organizations reporting success in their use and deployment of SharePoint, you know what to do! 

 

 

 

 

 

 

 

Review scenarios – PleaseTech explores the options

Posted by Sarah Holden on 5. March 2015 10:20

Half of the PleaseTech marketing team.


As we have mentioned in previous blog posts, document review is an experience most of us are familiar with and, especially in the workplace, are required to work with others to get it done (think product specs, requirements documents, regulatory submissions, marketing material, proposals etc.).  We may simply send said document out by email for review and editing, or share it with others via a shared workspace, sit around a table and thrash it out…you have probably tried a bit of everything. A recent whitepaper we have published found that amongst a specific business user community we surveyed¹, the majority (62%) rely on email. We also know from earlier research² that people using email as a means of sharing documents for review experience issues as outlined below:

 

Of course not everyone will experience the frustrations highlighted in the table above and the use of email will suit their review requirements perfectly, but there are lots of people reading this who will identify with many of the issues.  There are different review scenarios to suit different user needs, which should be considered. These range from an uncontrolled process (e.g. using email or Google Drive) through to a highly restricted one (such as PDF annotation technology). It is important to find the one that suits you, as carrying on with a ‘make do’ solution affects performance, causes frustrations, wastes time and ultimately impacts the quality of the final document. 

This infographic demonstrates some of the features of each review scenario (please click on the image to see it larger).

And if you are feeling a slight degree of dissatisfaction with your process, or are simply curious, have a go at our questionnaire (results are totally anonymous) and see where you fit on the review spectrum.

 

 

¹Survey conducted amongst Oracle users, October 2014

²Survey conducted amongst Oracle users, October 2013

 

 

 

Are you being served?

Posted by Barry Lyne on 31. July 2014 12:00

PleaseTech's VP of Sales


Hello to all our customers, prospects, followers and friends – it’s great to be part of the team at PleaseTech, working from our sunny (for the moment) offices in Malmesbury, UK.

My first impressions are that we have a great client base but there is much more opportunity for us to grow our revenues with new geographies and industry verticals. Product knowledge is vitally important in any sales role - I feel lucky that PleaseReview is so intuitive to use – and wish it had been available in previous companies, it would have made getting complex bids & proposals and other documents out such a breeze.

One of my key goals is to make it easier for potential customers to take advantage of our solutions, we recognize that in today’s ‘post-recession’ economy nobody is buying software unless they can demonstrate tangible business benefits and that is why we continue to focus on building tools to help our clients in this area.

David Cornwell, PleaseTech’s CEO observed in his latest blog post that clients are reporting their ‘document workload’ is increasing, mainly due to greater regulatory pressures and the growing need to be compliant. Close to my heart is how we, as a team, help our clients to evaluate, and importantly quantify the business benefits of PleaseReview. Some of you may be familiar with our Collaboration Questionnaire which helps individuals and companies assess their collaboration needs and the document processes they have in place within their organization. If you’ve completed the questionnaire please get in touch - we can also help you to quantify the real business benefits to your organisation using our ROI (return on investment) calculator. It’s a great tool developed using metrics gathered over many years so take advantage of this experience and discover how to solve the problem of your escalating ‘document workload’.

We have a very active conference and exhibition program and as my diary begins to fill up I am really looking forward to meeting as many of you as possible over the coming weeks and months. And if you’re not a customer yet please get in touch or watch our movie and let’s see if any of our solutions can help to make your job easier at the same time as helping your company be more efficient.

PleaseTech and Oracle® introduce WebCenter Content’s new collaborative document review capabilities

Posted by Sarah Holden on 24. January 2014 10:10

Half of the PleaseTech marketing team.


It’s been a couple of weeks since we announced our PleaseTech integration with Oracle’s WebCenter Content ECM platform. We are now following that up by hosting a brief webinar to demonstrate both what this partnership brings and how it works.

Oracle’s WebCenter Content allows businesses to not only consolidate and manage their documents and content from a central platform, but now has the added capability to address a very specific, yet prolific business issue. How to collaboratively edit, review and co-author a document at the same time as others, whilst maintaining control over the document, management over the process and adherence to corporate compliance requirements. Oh, and making it easy to do, too!

The webinar will be presented by PleaseTech CEO, Dave Cornwell and Senior Principal, Product Management, Oracle.

So simply sign up! LINK to webinar page.

Webinar: Collaborative document review within Oracle WebCenter Content

Thursday January 30th, 2014: 12 noon, EST / 9am PST / 5pm GMT

Duration: 30 minutes

 

We look forward to you joining us next week.

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