PleaseTech blog

We aim to provide useful, pertinent and sometimes fun insights into the world of document collaboration and the workings of a technology company

Looking back at 2014 and forward to 2015 - views from PleaseTech CEO, David Cornwell

Posted by David Cornwell on 19. January 2015 12:16

Founder/CEO of PleaseTech Ltd - collaborative document review and co-authoring for the enterprise.


Welcome to 2015 which has started at a gallop!  

As is traditional, the first part of my January blog is somewhat repetitive as I say that the previous year was yet another successful one for PleaseTech with revenue growth, new clients and some great product enhancements! 

2014 delivered 25% growth in sales order value over 2013 with 36 new clients and a massive 35% growth in annual recurring revenue (ARR).  Of particular note is that revenue from term license sales rose over 70% reflecting the industry trend towards renewable licenses.  Maintaining the headline sales growth whilst, at the same time, boosting ARR growth is, we think, an impressive achievement.

I am a fully paid up member of the ‘turnover is vanity, profit is sanity and cash is reality’ brigade. So I’m delighted to report that we remain profitable and continue to retain a healthy cash balance. Profit gives us the ability to invest in new people and to further grow the business, which is exactly what we plan to do in 2015.

With approximately 65% of 2014 sales, the trend of Life Sciences being our largest sector continues. However, this is down from 80% last year reflecting our success in expanding into other sectors. Once again, North America is our largest market accounting for 77% of all sales. This is in line with the trend of North America averaging around 73% of sales over the last five years.

In terms of product, 2014 saw the release of PleaseReview v5.1. Key enhancements included: 

  • The introduction of a context-based review capability; 
  • Additional review workflow capabilities such as hierarchical/tiered reviews;
  • Enhanced post-review reporting capabilities; 
  • An optional Archive feature;
  • Enhancements to the review templating capability now called ‘Review Types’;
  • Enhancements to the configurability of the system to facilitate its use in large corporations with disparate configuration requirements;
  • A cost-center licensing capability. 

These enhancements continue to establish our thought leadership in the critical business process of document review, which is exemplified by our ‘Beyond Review’ strategy. This strategy uses the metrics from the business process optimization associated with using PleaseReview, for further analysis and optimization. 

We continue to have our enterprise clients at the forefront of our thinking and conversations with them both in terms of the infrastructure challenges they face and in the details of the complexities of their review requirements continue to drive our development. 

Once again 2014 saw customer praise for our service and support. For example, a customer commented: “I definitely have to say that your company has raised the bar for vendor support.  Nick continues to go above and beyond my expectations for support.  I truly appreciate everything your team does.”

As ever we continue to develop partner relations and deliver new integrations. Last year we delivered integrations with Veeva Vault, CARA for Documentum and OKTA.

All of this was accomplished whilst, at the same time, undertaking one of the most stressful things a company can do which is the move to larger premises!  

So, looking back I think we can be proud of what we achieved in 2014. 

What can we expect in 2015?  Well, from our perspective the answer is: more of the same.  We will continue to work hard and deliver excellent software. 

We expect to release PleaseReview v6.0 which will include a substantial upgrading of PleaseReview’s user interface. The idea is to borrow from the consumer web so that anyone familiar with standard consumer technologies and web applications will feel immediately ‘at home’ when reviewing a document in PleaseReview. This approach will help minimize training and will support enterprise-wide rollout and adoption for new and existing clients to increase their ROI.

Work on other integrations and partnerships is a constant theme as is expansion of the team.  Already 2015 has seen two new starters!

From a personal perspective a year wouldn’t be the same without a physical challenge or two. There is early stage planning for Everest Base Camp but, for more immediate motivation, I have signed up for the South Wales Three Peaks Trial Gold walk at the end of March, which is a 20 mile walk with a total ascent of 5,000 feet. That will keep me focused for now!

If you want to follow what we are up to here at PleaseTech, do visit our website or follow our LinkedIn company page.

Thanks!

 

The power of partner webinars: working with Veeva and Generis broadens PleaseTech’s reach.

Posted by Sarah Holden on 3. December 2014 11:14

Half of the PleaseTech marketing team.


Over the last couple of weeks we have held two webinars. I have to say, a well-executed webinar that brings useful information to a specific audience is hard to beat in terms of generating real interest and giving the sales folk plenty to do.

In each instance, we worked with a partner. Not only does this give us compelling content to share, but our brand/product story reaches a new audience. In fact, these last webinars have given our sales people as many, if not more, follow up leads than some of the events we pay big bucks to attend.

Firstly we were presenting our PleaseReview integration with Veeva Vault. Veeva provides life sciences organizations with cloud based solutions for regulated content management. The integration of Veeva Vault with PleaseReview provides a complete and seamless process for document collaboration: 

 

The webinar elicited a large audience of existing Veeva customers looking to enhance their current process and interested parties looking for a complete solution. The volume of questions during the event was proof that having experts on hand and a live demonstration of the software was a far more effective means of generating interest than other, more traditional, methods of communication.

To view a recording of the webinar, please do visit Veeva’s website

 

Our second partner webinar was held in partnership with Generis, the creators of CARA - a fast, configurable user interface and business rules engine for the creation, approval and management of documents for leading content management platforms. The integration between CARA and PleaseReview is initially for Documentum users only and is one of the two contenders in the replacement of Documentum’s Webtop. As such, it is also geared towards providing an end to end document lifecycle solution for life sciences companies. 

In this instance, the webinar was marketed to existing CARA customers and counted both multi-national pharmaceuticals and emerging biotechs amongst the audience.

A more widely targeted webinar is expected in the New Year. However, to learn more about the integration, you can view the webinar recording here

   

PleaseTech and Generis form strategic partnership to integrate PleaseReview with CARA for life science organizations

Posted by Sarah Edmonds on 20. May 2014 15:47

The other half of marketing... Google


Following a strategic partnership with Generis Knowledge Management, PleaseTech is undertaking a project to integrate PleaseReview with the CARA user interface. This will be of particular interest to life science organizations which already use a content management platform - typically Documentum although there will be other supported ECMs. 

For those who aren’t aware, CARA is a configurable user interface and business rules engine that facilitates the creation, review, approval and management of documents and connects with various document repositories. CMSWire recently called CARA a ‘pretty slick tool’. Specifically, with the deprecation of EMC Documentum’s Webtop interface, CARA is being used as a replacement by many organizations.

This latest integration will provide life sciences organizations and other CARA users with a market leading document review and co-authoring process seamlessly integrated within their CARA interface.

Initially, we’ll be supporting CARA with the EMC Documentum platform. Other platforms will follow.

What this means for Generis’ customers is that they’ll be able to leverage the power and functionality of PleaseReview’s document review and co-authoring tools through CARA on their Content Management Systems.

So, as we start the long, slow farewell to Documentum’s WebTop, we hope this strategic partnership is just the beginning for CARA and PleaseReview.

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